1. Data controller and scope
YAŞMAK TURİZM VE TİCARET A.Ş. (MERSİS No. 0940 0013 2950 0014) is the data controller for personal data processed through the Olive Anatolian Restaurant website. The company address is Hocapaşa Mahallesi, Ebusuud Caddesi No:12, Fatih/İstanbul, Türkiye. You can contact Olive at info@oliverestaurant.com or +90 212 528 13 47. Our registered electronic mail (KEP) address is yasmakturizm@hs03.kep.tr.
This policy explains how we handle personal data when you visit the website, make a table or workshop reservation request, ask about an event, or contact us. Other channels and activities, such as in-person service, camera systems and payment processing, may require separate privacy notices.
2. Personal data we process
- Reservation and inquiry data: name and surname, telephone number, email address, requested date and time, number of guests, the service requested, and the contents of your message or special requests.
- Communication data: correspondence and information you provide by telephone, email or WhatsApp when you contact us about your request.
- Technical data: IP address, access and security logs, browser and device information, and your language or cookie preferences where applicable.
Please do not include health information, allergies or other sensitive personal data in the free-text fields unless it is necessary for your request. If such information is needed to provide a service safely, we will handle it under the applicable conditions of Turkish data protection law.
3. Purposes and legal grounds
We process reservation and inquiry data to receive, assess, confirm and manage your requests, communicate with you and provide the requested service. Depending on the activity, the legal grounds under Article 5(2) of Law No. 6698 (KVKK) are the necessity of processing for establishing or performing a contract (5/2-c), complying with a legal obligation (5/2-ç), establishing, exercising or protecting a right (5/2-e), or our legitimate interests where your fundamental rights and freedoms are not harmed (5/2-f).
We process technical and security data to operate and protect the website, investigate errors and meet applicable legal obligations, relying on the relevant grounds in Articles 5(2)(a), 5(2)(ç) and 5(2)(f), as appropriate. We send promotional or commercial electronic messages only where the separate approval and legal conditions required for that activity have been met. Sending a reservation request does not itself constitute marketing consent.
4. Collection, recipients and international transfers
We collect data directly from the forms you submit and your communications with us, and automatically through website and security systems. Authorized Olive and Yaşmak personnel may access it to the extent required for their duties. Where necessary, it may be shared with providers of website hosting, reservation software, communications, email, security, accounting and legal services, and with legally authorized public authorities, for the purposes described above.
Some website or communications services may involve processing outside Türkiye. Any international transfer is assessed under Article 9 of the KVKK and carried out only when an applicable transfer condition and safeguard is in place. The providers and transfer mechanisms must reflect the services actually enabled on the website.
5. Cookies and external websites
Necessary cookies or similar technologies may be used for website operation and security. Analytics, advertising and other non-essential technologies, if enabled, require the appropriate information and choice before they run. You can change your choices through the website’s cookie settings where available. Links to maps, social platforms or other external websites lead to services governed by their own privacy notices.
6. Retention and security
We keep personal data only for the period needed for the relevant request and service, applicable statutory obligations, and the establishment or defence of legal claims. At the end of the applicable period, data is deleted, destroyed or anonymized in accordance with our retention and disposal rules. We apply appropriate administrative and technical safeguards and limit access to authorized persons.
7. Your rights and applications
Under Article 11 of the KVKK, you may ask whether your data is processed; request information about processing, purposes, recipients and use; request correction or deletion/destruction where the legal conditions are met; ask that relevant changes be communicated to recipients; object to a result against you arising solely from automated analysis; and request compensation for damage caused by unlawful processing.
You may apply in writing to YAŞMAK TURİZM VE TİCARET A.Ş., Hocapaşa Mahallesi, Ebusuud Caddesi No:12, Fatih/İstanbul, Türkiye, via KEP to yasmakturizm@hs03.kep.tr, or from an email address previously registered with us to info@oliverestaurant.com, in accordance with the applicable application rules. We respond within the statutory period, which is no later than 30 days.
We may update this policy when our processing activities or applicable rules change. The current version will be published on this page.